Terms of service

Terms of Service

Last updated: May 12, 2026

Overview

Welcome to Noctis Health Labs, LLC. The terms “we,” “us,” and “our” refer to Noctis Health Labs, LLC. Noctis Health Labs, LLC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

Noctis Health Labs, LLC is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is accurate, current, and complete. You are responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We make every effort to provide accurate product descriptions, images, pricing, and availability. However, product appearance, packaging, colors, or presentation may vary based on your device, screen settings, manufacturing updates, or product improvements.

All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.

Section 3 - Dietary Supplement Disclaimer

Products sold by Noctis Health Labs, LLC are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on this website is for general informational purposes only and is not medical advice. You should consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, are under medical supervision, or have ongoing sleep concerns.

Individual results may vary. No statements on this website should be interpreted as a guarantee of specific results.

Section 4 - Orders

When you place an order, you are making an offer to purchase. Noctis Health Labs, LLC reserves the right to accept or decline your order for any reason at our discretion.

Your order is not accepted until we confirm acceptance and process payment. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted or shipped.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.

Your purchases are subject to our Return & Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 5 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs, duties, or import charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including email address and payment information, so that we can complete transactions and contact you as needed.

You represent and warrant that any payment information you provide is true, correct, complete, and that you are authorized to use the payment method provided.

Section 6 - Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, holidays, incorrect addresses, carrier disruptions, or events outside of our control.

Please review our Shipping Policy for current shipping information, delivery estimates, and address accuracy requirements.

Section 7 - Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Due to health and safety considerations, opened or used supplement products may not be eligible for return or refund.

Items sent back without prior approval may not be accepted.

Section 8 - Intellectual Property

The Services, including but not limited to trademarks, brand names, text, displays, images, graphics, product reviews, video, audio, design, selection, and arrangement, are owned by Noctis Health Labs, LLC, its affiliates, or licensors, and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent.

NOCTIS, NOCTIS Deep Sleep, Noctis Health Labs, and related names, logos, product names, designs, and slogans are trademarks or brand assets of Noctis Health Labs, LLC or its affiliates or licensors. You may not use such trademarks or brand assets without prior written permission.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are the trademarks of their respective owners.

Section 9 - Optional Tools

You may be provided with access to tools offered by third parties as part of the Services. We neither monitor nor have control over such tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. Your use of optional third-party tools is at your own risk and discretion.

Section 10 - Third-Party Links

The Services may contain links to websites or online platforms operated by third parties. We are not responsible for examining or evaluating the content, accuracy, privacy practices, security practices, or terms of third-party websites.

If you access third-party websites, you do so at your own risk. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

Section 11 - Relationship with Shopify

Noctis Health Labs, LLC is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through our store are made directly with Noctis Health Labs, LLC.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Noctis Health Labs, LLC, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Noctis Health Labs, LLC.

Section 12 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services. Review our Privacy Policy for more information about how we, Shopify, and our partners use personal information.

Section 13 - Feedback, Reviews, and Submissions

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, reviews, testimonials, feedback, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own or have the necessary rights to submit such Feedback, that your Feedback does not violate the rights of any third party, and that your Feedback complies with these Terms.

We may monitor, edit, or remove Feedback that we determine in our sole discretion is unlawful, offensive, misleading, defamatory, obscene, abusive, or otherwise objectionable, or that violates intellectual property rights or these Terms.

Section 14 - Errors, Inaccuracies, and Omissions

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 15 - Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services:

  • For any unlawful, fraudulent, abusive, or malicious purpose.
  • To violate any law, rule, regulation, ordinance, or third-party right.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To transmit false, misleading, abusive, defamatory, obscene, or otherwise objectionable information.
  • To upload or transmit viruses, malware, or other harmful code.
  • To spam, phish, pharm, pretext, spider, crawl, scrape, or collect personal information of others.
  • To interfere with or circumvent the security features of the Services or any related website.
  • To reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without permission.

We reserve the right to suspend, disable, or terminate your access to the Services if we determine that you have violated these Terms.

Section 16 - Termination

We may terminate these Terms or your access to the Services, or any part of the Services, at any time without notice and in our sole discretion.

The sections that by their nature should survive termination will continue to apply, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, Privacy Policy, and any other provisions intended to survive termination.

Section 17 - Disclaimer of Warranties

The information presented on or through the Services is made available for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk.

Except as expressly stated by Noctis Health Labs, LLC, the Services and all products offered through the Services are provided “as is” and “as available,” without warranties or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions limit or do not allow the disclaimer of implied warranties, so some of the above disclaimers may not apply to you.

Section 18 - Limitation of Liability

To the fullest extent permitted by law, in no case shall Noctis Health Labs, LLC, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or those of Shopify and its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Services or any products procured using the Services.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Section 19 - Indemnification

You agree to indemnify, defend, and hold harmless Noctis Health Labs, LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, or expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your violation of any law or third-party right, or your access to and use of the Services.

Section 20 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

Section 21 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Section 22 - Assignment

You may not delegate, transfer, or assign these Terms or any rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 23 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles.

You agree that any dispute arising out of or relating to these Terms, the Services, or products purchased through the Services shall be brought in the state or federal courts located in Nevada, unless otherwise required by applicable law.

Section 24 - Headings

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

Section 25 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

Section 26 - Contact Information

If you have questions about these Terms of Service, contact us at:

Noctis Health Labs, LLC
2300 West Sahara Avenue, Suite 800
Las Vegas, Nevada 89102
United States

Email: support@noctishealthlabs.com